General Errors

This article gives an overview of common problems you might face. It explains different issues and offers advice on how to solve them.

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Error 404

This error happens when the page you are trying to visit can not be found. For example, error occurs when users try to click on tooltips in publishing flow: Aggregate only, sample file, "gas fees are applicable".

Message: "Oops you're in the middle of nowhere."

How can this be resolved? Check the URL and ensure it is correct.

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Restricted access

This error happens when the user tries to access a page without having the correct role.

Message: "Unfortunately you do not have access to this page."

How can this be resolved? Ensure you have the correct role to access this page.